CONTACT

Talk to us. A person reads and replies.

Pick a subject so your message lands in the right queue. A bug, your account, a partnership, or a question about animation — it all reaches the same place.

✎

Support

A studio bug, a project that won't open, a stuck export.

Write to support

◈

Account and access

Signing in, changing your email, deleting your account and what remains of it.

Talk about your account

⚑

Moderation

Inappropriate content, a copied drawing, harassment in the community.

Report content

◎

Partnerships

Schools, events, press, and using NinoClip in the classroom.

Propose a partnership

Write to us

The more specific you are, the faster we can fix it. A link, a screenshot, and what you expected to happen all help a lot.

Subject

Technical issueBug, crash, lost frame Account and accessSign in, change email, delete Report by emailComment or profile, via the site Partnership and pressSchool, event, interview Idea or suggestionBrush, feature, shortcut Privacy and dataAccess, correct, or delete

Your name

Email for our reply

Link to the project or page (optional)

Message 0/1200

Attach a screenshot, GIF, or project file Up to 3 files · 10 MB each · image, PDF, or .zip

I authorize NinoClip to store this message and its attachments to handle my request, as described in the Privacy Policy.

Response times

Technical issuewithin 2 business days

Account and accesswithin 2 business days

Content reportwithin 7 business days

Risk to minorstop priority

Before you write

A good number of the messages we get already have an answer waiting in the help center.

How the studio saves your work The shortcuts list Deleting your account and what stays behind Publishing to the community

Other options

Support and questionshelp@ninoclip.com

Account and moderationsupport@ninoclip.com

Press and partnershipshello@ninoclip.com

Privacy and dataprivacy@ninoclip.com

Legal matterslegal@ninoclip.com

Saw something that shouldn't be here?

Inappropriate content, a copy, or harassment don't go through here — they go straight to moderation.

Report content →